Artificial Intelligence AI Agents

AI That Actually Gets Used: A Startup's Take on Pharma Innovation

Improzo CEO Inderpreet Kambo on building modular, pharma-native AI agents that work inside the tools teams already use.

Guest:
Inderpreet Kambo, CEO of Improzo
Host:
Jane Urban, Chief Data & Analytics Officer, Improzo
Date:
August 20, 2025
Duration:
35 minutes

About the episode

You’re about to enter a new dimension—where the boundaries of life sciences, data, and technology blur, and AI reshapes what’s possible. Welcome to The Improzone, powered by Improzo.

In this launch episode, Jane Urban sits down with Improzo’s CEO and co-founder, Inderpreet Kambo, to talk about what happens when you stop building dashboards—and start building decisions.

Drawing from his career across ZS, IQVIA, and Takeda, Inder shares why so many AI programs in pharma fall short of real-world impact, and how Improzo was designed to fix the last mile: where insights need to become action.

“Insight doesn’t equal impact. You have to meet users where they are—and build AI that fits how they actually work.”

From KOL insights that move from PDF to action in hours, to AI copilots that operate inside the existing pharma workflow, this episode kicks off the series with a clear message: execution is everything.

Highlights from the episode

Summarize with AI

Three key points, generated from this article

  • How “AI slideware” became the industry norm—and why that’s a problem 
  • Why Improzo is built directly into tools like Veeva, Salesforce, and Snowflake 
  • What it means to deploy modular AI agents that actually do work 
  • How to build trust in AI without slowing down innovation 
  • When clients ask for more agents, you know it’s working 

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Meet Our Expert

Jane Urban

Jane Urban

Chief Data & Analytics Officer

Jane brings 20 years of life sciences experience as a practitioner and consultant, including VP roles at Otsuka and Takeda. She builds new functions and high-performing teams across commercial, medical and data.

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